There’s a problem with the way many companies are approaching SEO. We’re not talking about a problem at a few agencies in Utah. We’re talking about an industry-wide issue, and the issue is this: In an industry where SEO rules supreme, professionals are starting to treat SEO as war for keywords — when in reality SEO is a war for the consumer. You win that war through UX.
What Is UX?
UX is the standard abbreviation for “user experience.” Let’s be frank — it doesn’t matter how many customers end up on your website if they don’t stay. You could effectively use keywords all day long and have the worst UX on the World Wide Web — if your UX stinks, say goodbye to your customers.
How Does UX Work With SEO?
UX and SEO may seem like awkward stepsiblings at first, each on one end of the spectrum professionals have created in their minds of what makes up a successful Web approach. That’s simply not true. UX and SEO actually together work in beautiful harmony.
Think about it. The whole point of SEO is to get visitors onto your website and turn them into customers. In order to do that, you need to create an experience that attracts people, grabs hold of their interest and helps them accomplish what they came to do. It doesn’t matter if they came to book a trip to Moab, Utah or to buy a new DVD player as long as your website helps them do that in the easiest way possible.
Is UX Really That Important?
Don’t sacrifice UX to try and satisfy a Google algorithm. Amazing UX will naturally create an increase as happy customers share and distribute information about their experiences. Sally in Utah will be more than happy to tell her friend Peggy a thousand miles away about the awesome website she just found. She’ll probably tell all her blog followers too.
Keywords will always be important, but they’re a baseline that Google assumes you are already doing. UX is the new frontier of SEO, and as Google’s algorithms become more sophisticated, you can bet that UX will have a dramatic impact on rankings.