They may not always look pretty online, but some of the top results for Google and other search engine searches bring browsers to online discussion boards and forums. While these boards don’t look authentic aesthetically, some of the posts you find within can be everything you need! Whether it’s a location you are trying to find that is off the maps or a specific recipe, some of the best and most personal answers on the internet are found on discussion boards and forums.
So how can your company utilize a resource like this? Do just as any digital marketing company would tell you to, create an account and interact with real people that are looking up things that relate to your company.
The next question you may face is, “why?” What reasons are there for a company to put in the effort to get on the various boards and forums and start interacting? The answer is the same as why companies comment and talk to others on social media channels: exposure.
When you interact with others on social media, your contribution automatically builds a bridge with the users that see what you’ve said and they are then left with an impression (ideally a good one). These interactions are anything from making a relevant comment on someone else’s Instagram post to quote tweeting something on Twitter. It is already common knowledge that there are marketing companies, digital and social media focused, that include these efforts into their everyday marketing responsibilities. However, you should find it as no surprise that there are other marketing companies that do the same thing on discussion boards and forums.
In addition to an increase in exposure, when individuals in the cyberverse see your company making meaningful or humorous contributions online, they are going to create a relationship with you. Whether they follow you or not, an impression is built. When online interaction is done right by a company, most online users will simply see the company as a transparent, inclusive and genuine company that they can relate to.
Look, making contributions on discussion boards and forums is not that different from making contributions on social media channels, it’s just like another “social” platform. We’ve already explained that contributions on social platforms increases companies’ exposure and gives something online users can relate to, and it’s no different with these forums and discussion boards. Marketing companies that are ahead of the curve are making these contributions online already for their clients and you can do the same for your company, it might just take some research.
There is nothing stopping you from researching some forums and discussion boards that relate to your company’s products and services, but if you need any help with your marketing efforts, contact a marketing company like our own, Fusion 360.