You know who they are: the people at your office that will absolutely die if they don’t have the newest Apple product. Your parents who say they’ll always buy a Ford because its an American car. Your friends who hate Marvel movies but love DC movies.Your friends, family and co-workers (and more than likely you as well) are experience brand loyalty.
Brand loyalty is when a consumer will continually buy a particular service or product from one particular company because they believe it is the best fit for them. Great marketing agencies will focus on brand messaging for its clients so that those businesses can gain an audience that sticks around for the foreseeable future.
